Shipping policy
We aim to deliver your order quickly and safely.
Order Processing
- Orders are usually processed within 24 working hours
- Orders placed on weekends or holidays will be processed on the next working day
- In rare cases, there may be slight delays due to high demand or other factors
Delivery Time
- Metro cities: 2–4 business days
- Other locations: 3–7 business days
Delivery timelines may vary depending on your location and courier service.
Shipping Charges
- Free shipping on prepaid orders
- Cash on Delivery (COD) available with an additional charge of ₹60
Order Tracking
- Tracking details will be shared via SMS or email after dispatch
- You can use the tracking link to check your order status anytime
Shipping Coverage
We deliver across India.
Delays
While we try to deliver on time, delays can happen due to:
- Courier issues
- Weather conditions
- High order volume
- Remote location delivery
We request your patience in such situations.
Important Note
Please make sure your address and contact details are correct while placing the order to avoid delivery issues.
Contact Us
For any shipping-related queries:
Email: support@firstsmiletoys.com
WhatsApp: +91 7827743263
